Description
The Project Manager will play a critical role in overseeing the delivery of complex digital customer transformations. We are seeking a highly skilled and motivated individual with a strong background in project management, Agile methodologies, and a deep understanding of software and automation development. The ideal candidate will have a proven track record of managing large-scale projects, excellent communication skills, a customer-centric approach, and the ability to manage multiple projects simultaneously.
Key Responsibilities
* Manage end-to-end delivery of digital transformations from discovery, mobilisation, and delivery through to live, ensuring the highest quality standards ensuring they meet customer expectations and deliver measurable outcomes.
* Engage with senior-level stakeholders, including C-suite executives, both internally and externally.
* Collaborate with product managers to align delivery with product roadmaps, strategic goals and go to market strategies.
* Develop and maintain project documentation
* Ensure compliance with relevant regulatory requirements and standards throughout the project lifecycle.
* Develop and implement risk management strategies to identify, assess, and mitigate potential risks.
* Ensure effective communication and coordination between all project stakeholders.
* Drive continuous improvement initiatives to enhance project delivery processes.
* Focus on delivering MVPs and iterating based on customer feedback to achieve desired outcomes
* Carry out sprint retrospectives Monitor project performance and implement corrective actions as needed.
* Provide regular status updates, issues and outcomes to senior management, customers and stakeholders.
* Continuously evaluate and improve digital delivery processes to enhance efficiency and quality.
* Manage the budget and resource planning for digital projects.
* Deliver quality through best practices and methodologies such as Agile and Scrum.
Skills, Knowledge & Expertise
* Proven experience as a Project/Delivery Manager, with extensive experience delivering complex customer solutions and products.
* Strong understanding of software development methodologies and AI technologies.
* Experience working within Agile frameworks
* Experience with PBI ticketing/management software, such as DevOps.
* Excellent communication and interpersonal skills with the ability to engage stakeholders of all levels internally and externally and present information in a way that promotes full comprehension.
* Excellent Time management skills with the ability to work on and complete multiple projects at a time.
* Excellent problem solving and critical thinking skills.
* Experience in the MSP industry and product development desirable.
* Certifications: PMP, Scrum Master, Prince 2 or other relevant certifications.
* Experience delivering digital projects in regulated industries, such as Insurance or Government.
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.