Tour Guide & Hospitality Assistant, Admissions (Summer) - $11.00/hour
Below you will find the details for the position including any special instructions, supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link.
Position Details
Position Information
Position Title: Tour Guide & Hospitality Assistant, Admissions (Summer) - $11.00/hour
Position Type: Student
Number of Open Positions: Multiple
Department: Admissions Office (2540)
Campus: Main Campus (Grantham)
Supervisor: Kristin Thomas
Work Period: Summer 2025
Hours Per Week: 20 OR 40
Duration of Appointment: Summer
Work Schedule: Occasional evenings/weekends
Position Description
Position Summary
Admissions Tour Guides and Hospitality Assistants conduct campus tours for prospective families, help with preparation of individual visits, events, calling prospective students on the phone, and assisting with office procedures such as answering phones, greeting guests, or walking guests to specialty meetings.
Students report to the Director of Admissions Hospitality and Associate Director of Admissions. There are openings for full time (40 hours/week) & part time (20 hours/week) positions. Both positions are mainly Monday through Friday (8 am - 5 pm) with occasional weekends and evenings, beginning the week after graduation and continuing through move-in day.
Major Preferred Experience Required
No experience required, but prior Ambassador/campus tour experience preferred.
Skills, Characteristics Required For Position
* Personality that enjoys engaging others.
* Willingness to learn.
* A positive and inclusive attitude with a drive to welcome all families to Messiah.
* Willingness to be flexible and help in any way necessary in a busy office setting.
* Basic computer skills.
* Ability to be trained to give hour-long walking tours of campus (rain or shine).
Dress Code Requirements
Neat, professional attire required. Nothing offensive or inappropriate. No flip-flops.
Special Working Conditions
* The Admissions Office can be a high-stress environment during certain periods of time. Students must be able to interact with colleagues and families in a positive, friendly, and hospitable way at all times.
* This position involves giving hour-long walking tours of campus, rain or shine.
* Includes occasional Saturdays or evening work throughout the summer with potential group visits, music festivals, or other events.
Background Check Required
No
Primary Duties
* Conduct campus tours
* Call prospective students in the Call Center
* Answer phones in the main lobby
* Prepare materials for visits and events
* Assist admissions team with projects
* Maintain consistent and reliable attendance
* Participate in admissions social media accounts
Secondary Duties
* Other duties as assigned
* Includes some Saturdays and/or evenings throughout the summer.
Application Details
Open Until Filled: Yes
Application Deadline: Quicklink for Posting: https://jobs.messiah.edu/postings/28844
Posting Specific Questions
* * Why are you interested in this position? (Open Ended Question)
* * What activities have you been involved in during your time at Messiah? (Open Ended Question)
* * Please describe your Messiah experience. (Open Ended Question)
* * Please describe any related skills or experiences you offer for this position (i.e. camp counselor, customer service experience, call center/phone experience, tour guide, translator, other languages spoken, etc.). (Open Ended Question)
Contact Information
Human Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300
Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900
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