Job summary CAVDAS brings together established, experienced, well-respected providers of drug and alcohol support services, so its easier for people to find and get the help they need. Each organisation brings its own set of specialisms to the Alliance, and we also have a very strong peer support team. This means every individual can have the right help to get where they want to be at every step, and it means we can easily further develop services as required. The Alliance is made up of Kaleidoscope, Recovery Cymru, Barod and, uniquely, the commissioning body Cardiff and Vale Substance Misuse Area Planning Board and has a strategic partnership with G4S. The Alliance Manager is a key appointment. They are, in effect, the Chief Operating Officer for CAVDAS, leading a complex set of operations with multiple interfaces. We are seeking an inspiring, organised and focused individual who is highly skilled and capable to lead the CAVDAS Alliance in transforming the way that Substance (Mis)use Services are delivered in Cardiff and The Vale of Glamorgan. The Alliance Manager is responsible for leading and facilitating the Alliance service delivery and management team on behalf of the Alliance Leadership Team. Main duties of the job Leadership: Mentoring and inspiring employees to key into the Alliance vision and establishing effective programme management structures to ensure outcomes are tracked and achieved. Performance, Finance and Contract Management: Overseeing the delivery and compliance of the Alliance contract and any sub-contractual obligations in conjunction with ALT and AMT. Service Management: Ensuring the smooth development and operation of CAVDAS service provision and protocols, and that Alliance principles are demonstrated and embraced by the workforce Networking and Communication: Managing how the Alliance is perceived internally by partners, and externally by those using services and other stakeholders. Ensure all activity holds fidelity to the overarching Alliance principles. About us Our vision is ambitious and based on collective responsibility and shared decision-making, and as such we are seeking an inclusive, structured, engaging and innovative person to join us on our journey. Vision and Values The post holder will be expected to adhere to and embody Alliance values of TRUST, EXPERIENCE, INNOVATION, AND CO-PRODUCTION in their day-to-day activities working towards the Alliance outcome framework and as part of a wider team. Date posted 04 March 2025 Pay scheme Other Salary £50,000 to £55,000 a year Contract Permanent Working pattern Full-time Reference number B0015-25-0000 Job locations 7 St. Andrews Place Cardiff CF10 3BE Job description Job responsibilities Leadership Build and maintain internal and external collaborative relationships Facilitate effective functioning of the Alliance governance, including coordinating and leading the Alliance Management Team Embed effective project management structures within the Alliance Management Team, with clear mechanisms to track progress and manage risks Manage change appropriately, create vison, and bring people along with any changes Identify impact of change and opportunities for continuous improvement. Communicate the strategic direction and vision of CAVDAS internally and externally Support and develop services through a trauma informed lens. Research and present different and innovative models for delivery, where this will have a positive impact for the people of Cardiff and the Vale. Connect with, and learn from other Alliance networks Create one culture across the Alliance delivery system Foster a culture of innovation and creativity Provide line management, supervision, and leadership to achieve performance outcomes and the delivery of high quality services in line with contractual arrangements and agreements Ensure CAVDAS staff are engaged, motivated, supported and skilled to deliver high-quality person-centred support Performance, Finance and Contract Management Negotiate and communicate with commissioners and providers across sectors. Work alongside finance leads to maintain budget and financial oversight of the Alliance financial envelope with delegated authority for overseeing spend on behalf of the Alliance Leadership Team Liaise with the host banker and the APB accountant as required Work alongside finance leads to scrutinise and prepare budgets, monitor spend, and provide written quarterly finance position reports to the ALT Provide Performance Management of CAVDAS functions and delivery areas Oversee system measures for monitoring performance and reporting performance progress and risks to the ALT, and APB contract Manager both verbally and in writing (performance reports) Leading on and/or supporting funding and wider bid writing. Direct line management and supervision of the CAVDAS Service managers Establishment and Management of sub-contracts/Service Level Agreements Reporting to the ALT on any associated risks and recommending any required remedial measures. Overseeing implementation plans and supportive system measures and maintaining an accurate and up to date Risk Register. Develop and manage a Single Point of Access system. Monitor and communicate progress made by CAVDAS, holding all members and subcontractors to account. Audit service to ensure that people using CAVDAS services are receiving high-quality, person-centred support, and that they feel valued, and respected. Develop CAVDAS policies and procedures, and ensure they are fully implemented to achieve Alliance objectives, and to maintain safe and effective support Develop new strategies to maintain or improve the quality of-service delivery Service Management Support the development and co-ordination of subgroups for enabling service transformation and change. Facilitate appropriate governance principles for supporting CAVDAS decision making. Maintain oversight of the Alliance and CAVDAS service delivery, and shape relevant Operational Policies and Procedures Overseeing creation of ALT agenda, papers, and proposals. Ensuring mechanisms are in place in relation to feedback on service quality, and views and experiences are acted on Ensuring the CAVDAS staff team demonstrate CAVDAS values Overseeing the development and support of the CAVDAS workforce including paid and unpaid workers. Ensuring CAVDAS Team follow best practise and maintain quality standards Develop problem management and service improvement plans Facilitate effective functioning of the Alliance Governance Structure Reviewing reports on activity within AMT & ALT meetings to identify opportunities for improvement or expansion Monitor and report on the progress of the Alliance against expectations and the health of the relationship Networking and Communication Lead on the development and maintenance of collaborative relationships between internal delivery teams, organisations, and external partners. Strengthen interfaces with allied services within the substance use system across Cardiff and the Vale Act as a key point of contact for the Alliance. Oversee and ensure CAVDAS fosters the engagement, participation and co-production with people using services and front-line staff. Maintain oversight of Alliance communication in line with the CAVDAS communication strategy. Ensure the service is integrated within local and national plans Establish and maintain strategic and operational relationships with partners, including homelessness, supported housing, mental health and criminal justice services to ensure alignment and added value for people with drugs and alcohol support needs Establish priorities based on the overall business plan and make sure that these priorities are clearly communicated and carried out by the team Job description Job responsibilities Leadership Build and maintain internal and external collaborative relationships Facilitate effective functioning of the Alliance governance, including coordinating and leading the Alliance Management Team Embed effective project management structures within the Alliance Management Team, with clear mechanisms to track progress and manage risks Manage change appropriately, create vison, and bring people along with any changes Identify impact of change and opportunities for continuous improvement. Communicate the strategic direction and vision of CAVDAS internally and externally Support and develop services through a trauma informed lens. Research and present different and innovative models for delivery, where this will have a positive impact for the people of Cardiff and the Vale. Connect with, and learn from other Alliance networks Create one culture across the Alliance delivery system Foster a culture of innovation and creativity Provide line management, supervision, and leadership to achieve performance outcomes and the delivery of high quality services in line with contractual arrangements and agreements Ensure CAVDAS staff are engaged, motivated, supported and skilled to deliver high-quality person-centred support Performance, Finance and Contract Management Negotiate and communicate with commissioners and providers across sectors. Work alongside finance leads to maintain budget and financial oversight of the Alliance financial envelope with delegated authority for overseeing spend on behalf of the Alliance Leadership Team Liaise with the host banker and the APB accountant as required Work alongside finance leads to scrutinise and prepare budgets, monitor spend, and provide written quarterly finance position reports to the ALT Provide Performance Management of CAVDAS functions and delivery areas Oversee system measures for monitoring performance and reporting performance progress and risks to the ALT, and APB contract Manager both verbally and in writing (performance reports) Leading on and/or supporting funding and wider bid writing. Direct line management and supervision of the CAVDAS Service managers Establishment and Management of sub-contracts/Service Level Agreements Reporting to the ALT on any associated risks and recommending any required remedial measures. Overseeing implementation plans and supportive system measures and maintaining an accurate and up to date Risk Register. Develop and manage a Single Point of Access system. Monitor and communicate progress made by CAVDAS, holding all members and subcontractors to account. Audit service to ensure that people using CAVDAS services are receiving high-quality, person-centred support, and that they feel valued, and respected. Develop CAVDAS policies and procedures, and ensure they are fully implemented to achieve Alliance objectives, and to maintain safe and effective support Develop new strategies to maintain or improve the quality of-service delivery Service Management Support the development and co-ordination of subgroups for enabling service transformation and change. Facilitate appropriate governance principles for supporting CAVDAS decision making. Maintain oversight of the Alliance and CAVDAS service delivery, and shape relevant Operational Policies and Procedures Overseeing creation of ALT agenda, papers, and proposals. Ensuring mechanisms are in place in relation to feedback on service quality, and views and experiences are acted on Ensuring the CAVDAS staff team demonstrate CAVDAS values Overseeing the development and support of the CAVDAS workforce including paid and unpaid workers. Ensuring CAVDAS Team follow best practise and maintain quality standards Develop problem management and service improvement plans Facilitate effective functioning of the Alliance Governance Structure Reviewing reports on activity within AMT & ALT meetings to identify opportunities for improvement or expansion Monitor and report on the progress of the Alliance against expectations and the health of the relationship Networking and Communication Lead on the development and maintenance of collaborative relationships between internal delivery teams, organisations, and external partners. Strengthen interfaces with allied services within the substance use system across Cardiff and the Vale Act as a key point of contact for the Alliance. Oversee and ensure CAVDAS fosters the engagement, participation and co-production with people using services and front-line staff. Maintain oversight of Alliance communication in line with the CAVDAS communication strategy. Ensure the service is integrated within local and national plans Establish and maintain strategic and operational relationships with partners, including homelessness, supported housing, mental health and criminal justice services to ensure alignment and added value for people with drugs and alcohol support needs Establish priorities based on the overall business plan and make sure that these priorities are clearly communicated and carried out by the team Person Specification Qualifications Desirable Educated to degree or equivalent Knowledge of statutory procurement procedures Project Management background with experience of any framework (Agile, MSP, PRINCE2) Leadership and management qualification IT Skills Abilities Essential An expert communicator with the ability to make solution focused decisions quickly and confidently. A proven record of ability to liaise and negotiate and influence across a wide range of organisations. A continuous improvement mindset, with focus on improving existing processes to maximise best for people outputs. Ability to work on own initiative and without day-today supervision. Ability to navigate and inspire confidence and motivation to joint goals across different organisations. Ability to prioritise, manage and organise a varied and demanding workload. Ability to promote the Alliance and influence a wide range of individuals and external contacts. Ability to coordinate and support development of plans and services. Ability to ensure processes for quality and equality impact assessment are in place for supporting change. Ability to develop and utilise systems for risk management and mitigation. Demonstrates the Values and Principles of the Alliance. Experience Essential An excellent working knowledge of the Substance Use, Mental health, Housing and Care and Support sectors, Staff management and leadership experience. A strong commercial background covering multiple organisations and the ability to manage a varied workload. Experience of networking and liaising with agencies in the voluntary and statutory sector. Experience of managing large scale change. Experience of planning and monitoring budgets. Experience of working on promotional and marketing campaigns/material. Experience of developing strategies, policies and procedures. Experience of report writing, Experience of contract management. Desirable Successful at fundraising / tender writing in the third sector. Person Specification Qualifications Desirable Educated to degree or equivalent Knowledge of statutory procurement procedures Project Management background with experience of any framework (Agile, MSP, PRINCE2) Leadership and management qualification IT Skills Abilities Essential An expert communicator with the ability to make solution focused decisions quickly and confidently. A proven record of ability to liaise and negotiate and influence across a wide range of organisations. A continuous improvement mindset, with focus on improving existing processes to maximise best for people outputs. Ability to work on own initiative and without day-today supervision. Ability to navigate and inspire confidence and motivation to joint goals across different organisations. Ability to prioritise, manage and organise a varied and demanding workload. Ability to promote the Alliance and influence a wide range of individuals and external contacts. Ability to coordinate and support development of plans and services. Ability to ensure processes for quality and equality impact assessment are in place for supporting change. Ability to develop and utilise systems for risk management and mitigation. Demonstrates the Values and Principles of the Alliance. Experience Essential An excellent working knowledge of the Substance Use, Mental health, Housing and Care and Support sectors, Staff management and leadership experience. A strong commercial background covering multiple organisations and the ability to manage a varied workload. Experience of networking and liaising with agencies in the voluntary and statutory sector. Experience of managing large scale change. Experience of planning and monitoring budgets. Experience of working on promotional and marketing campaigns/material. Experience of developing strategies, policies and procedures. Experience of report writing, Experience of contract management. Desirable Successful at fundraising / tender writing in the third sector. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kaleidoscope Project Address 7 St. Andrews Place Cardiff CF10 3BE Employer's website https://www.kaleidoscopeproject.org.uk/ (Opens in a new tab)