Job Description
IT Senior Systems Support Engineer
Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
The Client would like the following key skills:
CCNP level networking
Solarwinds - Service Desk Software experience
Experience of Pal Alto firewalls
Firemon - Network Security Devices and Policy Management
Experience of Avaya PABX systems
1. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting
2. Manage day to day operational aspects of a project and scope
3. To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank.
4. End User Computing support for all staff.
5. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times
6. Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements
7. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions
8. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support
9. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness
10. To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times
The following is a list of technical skills required for the role:
Technical/ Functional skills
11. Proficient in common operating systems
12. Windows 10, Windows Server 2016 and above
13. Redhat Linux based Operating System
14. Software proficiency
15. VMWare v6.7 and above
16. Veeam Backup and Replication
17. Symantec Endpoint Protection
18. Symantec Endpoint Encryption
19. ManageEngine Patch Manager Plus
20. Microsoft Office 365
21. Networking (IT)
22. Cisco Switches and Routers
23. Palo Alto Firewalls
24. LAN/ WAN Routing
25. Hardware
26. Dell PowerEdge Servers
27. Dell PowerVault SAN Storage
28. Project management
29. Data analysis
Personal skills (Soft Competencies [Core/ Leadership])
30. Strong interpersonal skills
31. Strong written and verbal communication skills (in English)
Strong stakeholder engagement
Bachelor or Master's degree or professional qualification in relevant discipline (IT/ Information Systems/ Computer Science/ Technology/ Programming/ Information Science/ System Engineering/ Computing)
The salary for this role is in the range £55K - £65K.
Please send your CV to us in Word format along with your salary and notice period.