NHS Salary Band 2 Salary: £23,615 per annum Work Location: St Richard's Hospital, Spitalfield Lane. Hours per week: Full time, 37.5 hours per week Key Responsibilities To provide an efficient and effective administrative support to all operational services provided by the Head & Neck Care Group To provide a professional, courteous and friendly customer service to colleagues and patients; to include telephone and in-person enquiries To ensure patient records and information are accurate; regularly checked and updated To ensure patients privacy is protected by maintaining confidentiality when dealing with colleagues, patients and the public To appropriately schedule appointments within the clinically required timeframe; to include all relevant requests to ensure smooth running of consultations/admissions To ensure Referral to Treatment (RTT) codes are correctly used and validated For further information, please refer to the Job Description