Job summary Provide the first point of contact for the department, supporting clinicians by providing a comprehensive secretarial support. Secretarial support to the clinicians within Stroke including the typing for clinical correspondence and the making of TIA appointments. Main duties of the job Provide the first point of contact for the department and dealing with queries, as appropriate, or delegating where possible to other staff in the department.Providing management of the local office and ensuring prioritisation of workload to meet deadlines and flow of correspondence, as necessary. This will include ensuring the timely turnaround of outpatient letters, clinic results, and other correspondence, as appropriate.From on-call rota, identifying the need for clinic cancellation, including thepreparation of relevant Clinic Change Forms, in accordance with Trust policy.Booking of TIA / Stroke appointments. Clinic cancellations in accordance with Trust process. Setting up of clinics within careflow.Identifying need for clinic cancellation following request for leave from physicians, and preparation of relevant paperwork; ensuring that all modifications and changes to clinics are in line with 6-week cancellation time frame.Minute taking at departmental meetings. About us Listen to why colleagues think we are a great place to work - BHT - A great place to work (buckshealthcare.nhs.uk) What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our care values are collaborate, aspire, respect and enable. Date posted 01 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum (pro rata for part time) Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 434-IM6653722 Job locations Wycombe Queen Alexandra Road High Wycombe HP11 2TT Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential GCSE Grade C or above/ equivalent in English language RSA II typing, or equivalent Medical Secretarial Course/ Medical Terminology Course, Or ability to demonstrate equivalent Values Essential Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships Consults others and listens to their views/opinions. Enables others to take the initiative EXPERIENCE Essential Experience of working within a busy office environment Experience of working in an environment dealing with Highly confidential data Desirable Experience of working within the NHS in a similar setting Experience of audio typing SKILLS, ABILITIES & KNOWLEDGE Essential Knowledge of Microsoft Office Products Good written and telephone communication skills, to enable liaison with staff at all levels Ability to organise and prioritise busy workload Happy to work as part of a team Desirable Knowledge of Data Protection Act 1998, (ability to maintain patient confidentiality Knowledge of Trust systems Ability to cover the duties of other secretarial staff Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential GCSE Grade C or above/ equivalent in English language RSA II typing, or equivalent Medical Secretarial Course/ Medical Terminology Course, Or ability to demonstrate equivalent Values Essential Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships Consults others and listens to their views/opinions. Enables others to take the initiative EXPERIENCE Essential Experience of working within a busy office environment Experience of working in an environment dealing with Highly confidential data Desirable Experience of working within the NHS in a similar setting Experience of audio typing SKILLS, ABILITIES & KNOWLEDGE Essential Knowledge of Microsoft Office Products Good written and telephone communication skills, to enable liaison with staff at all levels Ability to organise and prioritise busy workload Happy to work as part of a team Desirable Knowledge of Data Protection Act 1998, (ability to maintain patient confidentiality Knowledge of Trust systems Ability to cover the duties of other secretarial staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Wycombe Queen Alexandra Road High Wycombe HP11 2TT Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)