This role is working with Jewson part of the STARK Building Materials UK. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow. Our ambitious Jewson team in Rugby are looking for an enthusiastic and dedicated Internal Sales Advisor who prides themselves on delivering first class service and who aspires to really make a difference. In this exciting role, you will be responsible for contributing and exceeding customer expectations whilst supporting achievement of sales and profit targets through upselling and cross-selling products. An Internal Sales Advisor is an essential role within the branch network, you will have the opportunity to experience a bit of everything from working in the branch. This role has a strong focus on customer service, so it is great for someone who loves to build relationships with customers both face to face and over the phone. Hours of work: Monday to Friday 7.30am-5.00pm | Alternate Saturdays 8am-12pm (44.5 hours/week) What will I be doing? Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible Dealing with lapsed accounts Generating sales with new and existing customers Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey Keep the branch looking clean and tidy, to make a great first impression on our customers Maintain stock levels, carrying out regular stock counts Work with colleagues to suggest opportunities for improvement Is this role right for me? First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit About Us We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). A competitive salary and benefits package, plus generous staff discounts A supportive team environment where your contributions are recognized and valued Opportunities to grow your skills and career within our organization Flexible working arrangements to help you balance work and life At Jewson, we're proud to be part of STARK Building Materials UK, a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftspeople who build, renovate, and maintain the cities of tomorrow. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. Please apply today with your most up-to-date CV and a member of our dedicated recruitment team will be in touch