Location : Torquay, TQ1 3NW, United Kingdom
Address : Palermo Road
We have an exciting new vacancy!Receptionist
Britannia Hotels are looking for an experienced Receptionist to join our team at The Trecarn Hotel, in the quaint seaside town of Torquay, set slightly back from the hustle and bustle of the main attractions, near the idyllic Babbacombe Downs. The hotel boasts beautiful views of the town and the surrounding area of South Devon, making it one of the best situated hotels in Torquay.
Benefits include:
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our 60 hotels in the UK.
* 50% discount off food and drink if staying at one of our hotels.
* Friends and family hotel stay discounts.
* Reduced membership at our Leisure clubs
* Free meals on duty (when applicable)
* Free Uniform (if applicable to your role)
* Up to 28 days holiday including bank holidays per annum.
* Auto enrolment pension scheme
Your main responsibilities will include:
* Efficiently check guests and groups in and out, ensuring a seamless experience.
* Maximise room sales and promote the hotel's food and beverage facilities.
* Provide guests with detailed information about all hotel products and services.
* Familiarity with hotel booking systems is preferred.
* Answer telephones, take messages, and respond to guest inquiries.
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera PMS systems would be beneficial, but it is not essential.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
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