Job Description
This is a fantastic opportunity for an experienced ERP System Support Analyst to join an international manufacturing business as they continue to expand their in-house Technology function. You will provide expert support to a variety of applications into the USA userbase, working on USA business hours of 2pm - 10pm (GMT).
Client Details
* Michael Page Technology are proud to be partnered exclusively with a long-standing client of ours in the manufacturing sector, and a business with a truly global presence.
* Based in Desborough, the organisation are known for their award-winning culture, and commitment to quality and innovation, providing value to consumers across the globe.
* As part of their continued growth into international markets, they are now recruiting for a System Support Analyst to join the technology function to support the userbase in the USA.
Description
1. As the ERP System Support Analyst, you will provide software support for the organisation's central applications, predominantly at a 2nd Line level.
2. This will be centrally focused around the ERP system, but you will have the chance to support a range of additional business critical software applications.
3. You will work as part of a team, identifying issues through root cause analysis, troubleshooting to resolution, and escalating issues to the relevant Subject-Matter-Expert whe...