At Hyatt Regency London Blackfriars, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centers to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.
The Role
You will take charge of overseeing every facet of hotel operations, ensuring an exceptional guest experience while driving financial success and cultivating a high-performing team.
As General Manager, you will collaborate closely with department heads to inspire a team committed to delivering outstanding service, operational excellence, and creating an environment where everyone feels welcome. Your leadership will be the catalyst for aligning business strategies with the hotel's goals, fostering an atmosphere where efficiency, innovation, and excellence are the foundation of everything we do.
A key aspect of your role will be ensuring the hotel’s profitability and sustained growth, while nurturing a vibrant workplace culture. You will be empowered to identify and implement opportunities for operational enhancements, revenue maximization, and creative solutions to keep the hotel at the forefront of the market.
Your leadership will not only drive results but will inspire a culture of collaboration, innovation, and pride among the team, making Hyatt Regency London Blackfriars the place where both colleagues and guests experience the best of what hospitality has to offer.
About You
You possess a strong strategic mindset, with a proven ability to drive business success through effective operational planning and execution. You excel in identifying opportunities for growth, optimizing performance, and ensuring that both financial and guest satisfaction targets are consistently met. Your approach to leadership is results-oriented, and you understand how to align strategy with day-to-day operations to achieve long-term success. You are committed to developing and empowering your team, fostering an inclusive environment where everyone feels valued and motivated to perform at their best.
Just some of the benefits you will enjoy as a General Manager
* Leadership package including bonus, private healthcare and enhanced pension
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Business attire laundered complimentary
* Headspace membership and access to our Employee Assistance Programme
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants and 1 signature bar.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this General Manager role and start your journey with Hyatt!
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