Are you looking for a challenge where you are able to support the team to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team at our Day Centre to support clients who are homeless or are in unstable accommodation by providing hot nutritious meals twice a day. You will love helping others, including clients and the staff team. Your positive attitude towards everyday tasks and towards others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations with support from the staff team. MAIN RESPONSIBILITIES Provide a welcoming environment for rough sleepers and those facing homelessness or who are living in unstable accommodation Have a sound understand of food hygiene and relevant legislation Provide support to kitchen staff to prepare healthy and substantial meals Be client facing and respond appropriately to clients needs and wishes; including cultural differences Have a sound understanding of safeguarding responsibilities and report any concerns to the day centre team without delay Maintain a clean and tidy kitchen and canteen Manage donations efficiently Take responsibility for health and safety concerns; reporting outstanding repairs to the team efficiently Manage difficult situations with clients, ensuring that they feel listened too at all times Practice in a non-discriminative and person centred approach Being resilient to high emotions, particularly in times of conflict Recognising physiological needs. Any other reasonable duties required in the interest of the organisation and clients ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. Clear verbal and written English Able to cook to a high standard Polite, assertive manner, ability to self -motivate Passion for working in a client/customer facing role Have an interest and genuine concern for homelessness and related issues Flexible approach to what is required We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme Documents