Senior Pensions Administrator
Location: Newcastle
Type: Hybrid, Full Time, Permanent
Reference: REQ002450
XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our Pensions Administration business continues to grow and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Newcastle office with hybrid working.
The Role
* Oversee the management of monthly and annual processes on the team, ensuring processes are fully monitored and completed in line with customer and legislation requirements.
* Monitor accuracy, performance, and SLAs for the team, including activity and client performances, and take action to ensure targets are met.
* Ensure standard documentation is scheme specific and incorporate them into existing procedures.
* Participate in client meetings where appropriate.
* Handle complex pensions queries, scrutinising the work of less experienced team members.
* Sign out non-standard letters in response to client and member queries.
* Update relevant pension administration databases and systems.
* Perform manual and automated benefits calculations.
* Identify training needs across the team and assist with developing and mentoring team members.
Your Profile
Essential Criteria
* Previous pensions administration experience of Defined Benefit (DB) schemes.
* Experience of current pensions legislation and framework.
* IT proficient, particularly in Microsoft Word, Excel & Outlook.
* Maths and English GCSE grade 4/C or equivalent.
* Confident communicator and problem solver.
* Keen to develop personal career development and skillsets.
The successful candidate will need to demonstrate the following requirements:
* Right to Work confirmation
* DBS Disclosure check
* Employment or educational references covering five years
* Satisfactory credit check
We continuously strive to build an inclusive workplace where all forms of diversity are valued.
If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We look forward to learning more about you.
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