Job summary An exciting opportunity has arisen at our established and busy practice for an experienced Health Care Assistant to join our team at Limestone Surgery. We focus on providing excellent personal care and a holistic approach to medical practice. The role will provide and maintain a high standard of nursing care for patients as well as provide nursing assistance to the doctors and other members of the primary healthcare team. Main duties of the job Relevant experience Take a holistic approach to lifestyle advice on diet, smoking, alcohol intake and exercise. Undertaking long-term condition health checks and liaising with the relevant nurses. Good standard of education including qualification in English and Maths (GCSE grade A-C, or equivalent) Use of clinical IT systems including EMIS and Docman 10. Knowledge of Information Governance and Caldicott Principles Understanding of Clinical Governance Ability to handle sensitive and confidential information Excellent interpersonal skills and time management Experience in Phlebotomy is desirable but not essential. Flexible to meet the demands of the post and the ability to adapt to a changing environment. Please see the Job Description and Person Specification for further details. About us We are a small practice based in Dudley town centre, with approximately 5000 patients. We are passionate about providing high quality care and making meaningful on peoples lives. We foster a positive workplace culture where every team member is valued and supported. Benefits include: NHS Pension Scheme, regular team meetings. Date posted 11 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A3897-25-0000 Job locations Cross Street Health Centre Cross Street Dudley West Midlands DY1 1RN Job description Job responsibilities To support care given by senior clinicians in the practice, by working alone and as part of the team, following practice protocols. Provide simple monitoring and measurements of the patients according to the level of competencies achieved. Housekeeping of the clinical supplies and instruments is also included in this role. SPECIFIC OBJECTIVES/AIMS: The post holder will be able to work alone and as part of a team, following practice protocols. Be aware of current evidence based practice and standards. Demonstrate this in supporting the care and service provided by the senior clinicians. MAIN DUTIES AND RESPONSIBILITIES OF THE POST Phlebotomy, including completing appropriate forms as directed by clinicians. Diabetic foot checks Basic wound care Appointing patients into appropriate clinics. Stock control of all clinical areas and central stores. Baseline measurements. New patient medicals Routine blood pressure checks, referring patients to the practice nurse or doctors as per practice protocols. Fitting & reporting of Ambulatory Blood Pressure Machines. Ordering vaccines and clinical stock. Maintaining record of refrigerator temperatures and cleaning as appropriate. Act as patient chaperone as required. In-house testing of urine samples. Escalating any problems to the nurse team leader or practice manager. Administration of vaccinations and immunisations as authorised under Patient Specific Directives by the Nurse Team Manager or other suitably qualified clinician. Providing certified training has been attained. OTHER DUTIES Testing of emergency medical equipment. Ensure safe storage, rotation and disposal of vaccines. Ensure the decontamination of instruments and clinical equipment according to local and national guidelines. To be aware of current evidence based approaches to patient care and demonstrates this through continuous improvement of patient care The post holder will be expected to maintain strict confidentiality at all times and be aware of Caldicott principles. The post holder will be expected to familiarise themselves with the health and safety poster of the practice and maintain the responsibilities outlined. The post holder will be expected to remain abreast of current evidence based practice and make use of the learning opportunities offered. Infection control is a significant part of the role with cleaning and sterilising of instruments, and management of clinical waste. Ordering and storage of equipment and vaccines. This job description is not intended to contain a complete list of duties but has within it the main duties attached to the post. If appropriate, and in consultation with the post holder, it may be amended at a future date, to take into account any changing work patterns that are likely to be of a permanent nature. Job description Job responsibilities To support care given by senior clinicians in the practice, by working alone and as part of the team, following practice protocols. Provide simple monitoring and measurements of the patients according to the level of competencies achieved. Housekeeping of the clinical supplies and instruments is also included in this role. SPECIFIC OBJECTIVES/AIMS: The post holder will be able to work alone and as part of a team, following practice protocols. Be aware of current evidence based practice and standards. Demonstrate this in supporting the care and service provided by the senior clinicians. MAIN DUTIES AND RESPONSIBILITIES OF THE POST Phlebotomy, including completing appropriate forms as directed by clinicians. Diabetic foot checks Basic wound care Appointing patients into appropriate clinics. Stock control of all clinical areas and central stores. Baseline measurements. New patient medicals Routine blood pressure checks, referring patients to the practice nurse or doctors as per practice protocols. Fitting & reporting of Ambulatory Blood Pressure Machines. Ordering vaccines and clinical stock. Maintaining record of refrigerator temperatures and cleaning as appropriate. Act as patient chaperone as required. In-house testing of urine samples. Escalating any problems to the nurse team leader or practice manager. Administration of vaccinations and immunisations as authorised under Patient Specific Directives by the Nurse Team Manager or other suitably qualified clinician. Providing certified training has been attained. OTHER DUTIES Testing of emergency medical equipment. Ensure safe storage, rotation and disposal of vaccines. Ensure the decontamination of instruments and clinical equipment according to local and national guidelines. To be aware of current evidence based approaches to patient care and demonstrates this through continuous improvement of patient care The post holder will be expected to maintain strict confidentiality at all times and be aware of Caldicott principles. The post holder will be expected to familiarise themselves with the health and safety poster of the practice and maintain the responsibilities outlined. The post holder will be expected to remain abreast of current evidence based practice and make use of the learning opportunities offered. Infection control is a significant part of the role with cleaning and sterilising of instruments, and management of clinical waste. Ordering and storage of equipment and vaccines. This job description is not intended to contain a complete list of duties but has within it the main duties attached to the post. If appropriate, and in consultation with the post holder, it may be amended at a future date, to take into account any changing work patterns that are likely to be of a permanent nature. Person Specification Qualifications Essential GCSE Grade A to C in English and Maths. Healthcare Assistant qualification or relevant experience. Experience in dealing with the public/patients. Excellent Communication skills. Desirable Desirable Experience of working in Primary Care or GP Practice Experience of EMIS and Docman 10 clinical system. Qualified in Phlebotomy but not essential. Person Specification Qualifications Essential GCSE Grade A to C in English and Maths. Healthcare Assistant qualification or relevant experience. Experience in dealing with the public/patients. Excellent Communication skills. Desirable Desirable Experience of working in Primary Care or GP Practice Experience of EMIS and Docman 10 clinical system. Qualified in Phlebotomy but not essential. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Limestone Surgery Address Cross Street Health Centre Cross Street Dudley West Midlands DY1 1RN Employer's website https://www.crossstreethealthcentre.nhs.uk/ (Opens in a new tab)