Your key responsibilities will include: Provide support on contract and agreement matters, business operations and diagnostic output monitoring to the laboratory management team and members of the divisional office. Ensure Specialist Microbiology Services Network Managers and Laboratory Management receive appropriate contract management, business operations and diagnostic output monitoring support; this involves working closely with the Microbiology Network Managers and Laboratory Management Teams in the provision of appropriate information. Support ensuring those NHS contracts and reports submitted for review are compatible with the standard NHS contract clauses and strategic objectives and highlight issues including financial, safety and quality impacts. Provide information and support to the SMS Operations lead on all aspects of activity data including data collection and validation relating to regular outputs such as the regional activity indicators, and monitoring and analysis of such data. Assist the Head of Operations in the establishment and maintenance of robust systems and processes for administration, risk management and business support across the division. Assist the Head of Operations lead in undertaking any necessary analysis of financial and management information in accordance with corporate policies and procedures. Comment on, propose changes and support in the implementation of policies and procedures used by the laboratory (in relation to Business Management). Support for the monthly invoicing of NHS contracted work for NHS customers. Respond to internal and external customer inquiries/ problems regarding invoicing. To keep up to date on developments within UKHSA and to identify and assess and inform the Specialist Microbiology Services Network Managers and the SMS Operations lead about developments in the NHS and Public Health Community. Assist in the development of business cases submitted to the SMS Divisional Office. Provide general administrative and financial support to the Laboratory Office. For a full list of the main duties and responsibilities of the role, please refer to the attached Job Description. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Essential Criteria: A degree in relevant field or equivalent level qualification or significant experience of working at a similar level Experience of managing and motivating a team Strong computer literacy including the development and use of spreadsheet applications, databases and word-processing Good communication skills to people at all levels either on a one-to-one basis or to groups Good written communication skills e.g. ability to draft policy/procedure documents, write reports/presentations and business cases Dealing with documents and correspondence of a confidential and/or sensitive matter. Numerate Good organisational skills and systematic approach to working Sound analytical skills and good judgment when providing opinion or advice to others. Strategic thinking ability to anticipate and resolve problems before they arise An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems For a full list of essential criteria, please refer to the attached Job Description. Selection process details This vacancy is using Success Profiles and will assess your Behaviours and Strengths. Stage 1 - Application & Sift: You will be required to complete an application form. You will be assessed on the above listed 11essential criteria, and this will be in the form of a: Application form(Employer/ Activity history section on the application 1200 word Statement of Suitability. This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. The application form and statement of suitability will be marked together. Please do not exceed1200 words. We will not consider any words over and above this number. If you are successful at this stage, you will progress to an interview. Unfortunately, late applications will not be considered. Feedback will not be provided at this stage. Stage 2: Interview (success profiles) You will be invited to a (single) remote interview. Behaviour's and strengths will be tested at interview. The Behaviour's tested during the interview stage will be: Changing and Improving Making Effective Decisions Working Together Delivering at Pace Interviews will be held week commencing TBC. Please note, these dates are subject to change. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as office working based at: UKHSA Manchester Laboratory Clinical Sciences CentreManchester Royal Infirmary,Oxford Road, ManchesterM13 9WZ Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard