Eye4 Recruitment are working with a reputable client based in Liss, a family run business, looking to grow in 2025, based in the heart of Liss, next to the train station.
KEY RESPONSIBILITIES:
* Ensuring that invoice batches are generated daily
* Confirmation of invoice batches once authorised
* Daily filing of customer contract paperwork
* Providing a first point of contact for all customer invoice queries and ensuring that they are resolved within agreed timescales
* Daily monitoring of the “invoices” mailbox ensuring that all customer correspondence is dealt with promptly
* Ensuring that invoice queries are fully investigated, and credit notes are requested in accordance with appropriate procedures
* Raising, issuing, and allocating credit notes once authorised
* Ensuring that customer information is up to date
* Administering the month end invoicing process including ensuring that all contracts and advice notes have been invoiced and all closed contract paperwork has been archived
* Preparation and provision of month end invoicing and invoice query stats to the Finance Manage
* Updating of customer pricing agreements.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
* Ideally 2/3 years’ experience in a similar role
* Confident telephone manner, along with strong customer service skills
* Good attention for detail
HOURS & BENEFITS:
* Early finish on a Friday 2pm, Flexible working hours
* Parking
* Pension
* Career development, if required
* 28 days holiday
* Christmas shut down