Job title: Continuous Improvement Support As Continuous Improvement Support you will drive fundamental change in the office processes, with a focus on Lean/Six Sigma implementation in a practical manner. As well as continuously improve the service planning, dispatch, execution, and billing processes. Responsibilities: Utilize continuous improvement methodologies to improve our service planning, dispatch, execution, and invoicing processes to support customers across the UK and Ireland. Work with internal staff to improve processes, implement standard work, and make their work easier, safer, more efficient, and focused. Analyse service planning metrics and develop regular reports to track the impact of process improvements on customer satisfaction, efficiency, and cost savings. Value stream map office-based processes, with a focus on voice of the customer. Requirements: Bachelor's degree in business, industrial engineering, or similar. Have demonstrable experience of providing excellent customer service, working in a fast paced commercial environment in an administrative role. SAP & Salesforce system knowledge would be preferable but is not essential. Lean Six Sigma training or willingness to attend training. ACS are recruiting for a Continuous Improvement Support. If you feel that you have the skills and experience required in this advertisement to be a Continuous Improvement Support submit your CV including an outline of your experience as a Continuous Improvement Support It is always a good idea to include a covering letter outlining your experience as a Continuous Improvement Support with your application as this will enhance your chances of selection and improve your prospects of landing the Continuous Improvement Support role you desire.