You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities:
1. Provide excellent customer service.
2. Assist in the running of the store.
3. Engage with customers to understand their needs.
Benefits:
1. Cycle to work scheme with savings of up to 25-39% on bikes and accessories.
2. High street shopping discounts including 20% off at Screwfix and B&Q.
3. Share plans to become a Kingfisher shareholder.
4. 20% off Nuffield Gym membership.
5. Customizable health plan through Simply Health.
6. Long service awards.
7. Award-winning pension plan with up to 14% contribution.
8. Life cover through Death in Service payment.
9. Free wellbeing resources through Retail Trust.
10. Support for mental health through Mind Training.
11. Access to self-development tools including LinkedIn Learning.
12. Enhanced Family Leave policy.
Training Programmes:
1. First Steps to Management - 16 week programme for Service Assistants.
2. Power Up to Trade+ - 12-15 month Trade Supplier Apprenticeship.
3. Trade Up to Branch Manager - 15 month structured learning programme.
4. Learning for Life - Maths and English coaching available.
Be yourself at Screwfix:
We all do better when we’re celebrated for who we are. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Application Process:
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.
Interview:
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for.
Offer:
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
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