Location/s
Birmingham
Experience Level
Intermediate
Term
Permanent
Working Hours
Full Time
Practice Area / Department
Business Support - Operations
Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Far East. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.
We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.
Job Advert Description
Are you ready to be the welcoming face of our Birmingham office? As a Receptionist / AV Assistant at Trowers & Hamlins, you'll play a crucial role in ensuring our clients have the best first impression of our firm. Working hours are 09:30 – 17:30 (With flexibility for events/shift cover. Reception operation times are 8:00 – 17:30).
* Be the face of our Birmingham office
* Work in a dynamic and supportive environment
* Opportunities for professional growth and development
The Role
As a Receptionist / AV Assistant, you'll be at the heart of our operations.
* Provide a top-notch reception service to clients, Partners, and employees
* Keep the Reception area tidy and professional
* Meet and greet clients and visitors warmly
* Handle incoming calls, redirecting or taking messages as needed
* Set up telephone and conference calls, along with AV facilities
* Ensure meeting rooms and client kitchen are clean and ready
* Assist in organising marketing events, occasionally outside regular hours
* Make travel arrangements and bookings
* Manage and maintain AV equipment, providing support for meetings and events
* Liaise with the IT team for equipment updates and training team members on AV use
The Candidate
We are looking for a Receptionist / AV Assistant who embodies these qualities:
* Excellent oral and written communication skills
* Exceptional technical skills with PCs, laptops, and online meeting platforms
* Ability to work independently and proactively
* Flexible, dedicated, and passionate
* Strong attention to detail and client focus
* Good computer skills, including Outlook, PowerPoint, Word, and Excel
* Professional appearance and demeanour
If you're a driven and enthusiastic person ready to make a difference as a Receptionist / AV Assistant, we'd love to hear from you. Join us at Trowers & Hamlins and be part of a team that values professionalism and client service.
Our benefits include an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance (currently with Vitality Health) after 6 months of employment, which includes discounted gym memberships, free cinema tickets, health assessments and much more.
Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.
If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on recruit@trowers.com.
As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.
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