We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
WE NEED YOU TO:
* Ensure customer service is of the highest standards at all times
* Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
* Ensure your area maintains excellent visual presentation which is consistent with company guidelines
* Be an expert in fashion and latest trends
* Support management in training and developing team to maximise sales
* Support in performance management of team
* Support with floor control
* Assist in customer queries and complaints to ensure customer satisfaction
YOU WILL NEED:
* Experience at a similar management level
* To be a customer service ambassador
* Proven ability to drive sales and team
* To be immaculately presented and representative of our luxury/fashion forward brand in every way
Our Culture
We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community.
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