Parts Advisor - Norwich
Join Our Parts Call Centre Team!
Are you a motivated and organised individual with a passion for customer service? We are looking for a Parts Call Centre Advisor to join our growing team in Norwich. This is an exciting opportunity to work in a busy environment, assisting trade and public customers with their parts needs.
What You'll Be Doing:
* Handling inbound calls efficiently and professionally
* Advising customers on suitable parts and processing orders
* Managing sales transactions for trade and public clients
* Building strong relationships with customers and internal teams
* Ensuring accurate record-keeping and order management
* Maintaining high attention to detail to minimise errors and enhance customer satisfaction
What We're Looking For:
* Excellent communication skills - confident, clear, and professional
* Strong organisational abilities - able to manage multiple tasks efficiently
* Customer-focused mindset - committed to providing top-tier service
* No prior experience required - full training provided
* A desire to grow - opportunities for career progression and skill development
What's in It for You?
* Competitive salary with performance-based bonuses
* 30 days annual leave, including bank holidays
* Pension scheme & life insurance for financial security
* Staff discounts on products and services
* Recommend a Friend scheme with great incentives
* Career growth opportunities in a well-established company
Celebrating 50 successful years in the motor industry, our client is committed to creating a supportive and inclusive work environment. If you're looking for a rewarding career with a company that values its employees, apply today or call Alison for more information 01733968453
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.