Tees Esk and Wear Valleys NHS Foundation Trust
We are looking for a self-motivated and experienced individual who would welcome the opportunity to work within a multi-disciplinary CAMHS Service. The teams provide specialist health services to Children and Young People, offering benefits such as cross-team working in Hambleton and Richmondshire, professional peer support, and sharing of good practice.
The primary role is to provide a full Medical Secretarial Service to the team's Consultant Psychiatrists, including SAS doctor and junior medical, psychology colleagues, and nursing colleagues. In addition, you will provide senior administration duties to the members of the Admin Team, while working together to maintain standard systems and processes across the service.
This is an exciting opportunity to work within this very proactive, friendly team by collaborating and contributing to the Multi-Disciplinary Team to support continual improvement and developments.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa, and therefore the Trust is unable to offer sponsorship for this particular role.
Main Duties of the Job
You will be required to support and maintain standard systems and processes set out by the Trust and locally. The successful candidate will need to have very good IT and organisational skills. The ability to prioritise workload, work under pressure to meet deadlines, and demonstrate a flexible, motivated attitude to work will also be essential. Very good interpersonal and communication skills at all levels are required.
Job Responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
* BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
* IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
* Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).
Experience
* Implementing and maintaining systems and processes within an administration team.
* Leading, supervising, and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
* Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
* Co-ordinating meetings and associated duties.
* Extracting data and report preparation.
* Participation in service and quality improvement initiatives.
* Advanced typing skills and inputting data accurately and efficiently.
Knowledge
* Understanding of data protection and service user/staff confidentiality in line with defined procedures and guidelines.
* A sound understanding of quality improvement initiatives.
* Organising and completing demands and workloads meeting deadlines using delegation where necessary.
* Problem-solving for an area of work or developing alternative or additional procedures.
Knowledge/Skills/Experience
* Adaptable approach to communication, professional with all staff, carers, and service users.
* Negotiating and influencing skills.
* Accurately transcribe data from a variety of sources, including digital dictation software.
* Flexible approach to working with the ability to use own initiative within the role, using discretion when making decisions.
* Ability to work autonomously and proactively and be accessible to the team to support workload.
* Human resources policies and procedures.
* To be able to critically analyse, appraise, and problem-solve.
* Maintain concentration and attention to detail whilst also dealing effectively with interruptions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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