Are you a CRM and automation expert who thrives in a
fast-paced, data-driven environment?
As CRM & Automation Manager, you'll oversee our
marketing technology stack, optimising platforms like Braze to
enhance personalisation, efficiency, and retention. Working closely with
analytics, media, and campaign teams, you'll ensure our Martech capabilities
drive maximum impact.
Did you know Tenpin is not just about Bowling...? We are
about all thing’s entertainment! Arcade Machines, Pool Tables, Cocktails,
Pizzas, and Burgers! Oh! and not forgetting our Karaoke Rooms and Escape Rooms.
We have something for everyone to enjoy, whatever the occasion.
A career at Tenpin is like no other. Build Your Future.
The opportunities are endless, and the benefits are pretty cool too!
The Role
You will oversee and optimise marketing technology tools
to enhance customer engagement, ensuring seamless data integration for
personalised, data-driven strategies. By developing and implementing automation
workflows, you will improve efficiency and customer retention while
collaborating with the Digital Analytics Manager to analyse campaign
performance and ROI.
You will also be staying ahead of Martech innovations,
you will evaluate and recommend new technologies, manage vendor relationships
to maximise tech investments, and work closely with key teams to align CRM
capabilities with media, CRO, and audience insights.
Skills You Need
* Experience managing a marketing technology stack, with
hands-on expertise in Braze and other marketing automation tools.
* Strong understanding of data integration, automation, and
personalisation in digital marketing.
* Ability to collaborate cross-functionally with media,
analytics, and campaign teams.
* Strong analytical skills, with experience turning data
into actionable marketing strategies.
* Experience developing and managing marketing automation
workflows, with excellent communication skills and vendor/stakeholder
management experience.
* Knowledge of Marketing Mix Modelling (MMM) and ROI
reporting is a plus.
Our Fantastic Benefits
* 33 days holiday (including Bank Holidays)
* Enhanced Maternity, Paternity, Adoption leave
* Enhanced pension contribution – 5% joint contribution
* Discretionary Bonus Scheme
* Tenpin Treats – Retailer discounts, Smart Tech and Best
Doctors
* Free Bowling
* Medicash
* Employee Assistance Programme
* Free counselling
* Life assurance (4x annual salary)
* Birthday off
Career Development
Looking for career development? Tenpin is the place to
start. We value great people and offer opportunities for advancement, with many
of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and
complete our quick 2-minute application.