Role: Warehouse Manager
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Salary: £38,500 plus 10% bonus
Location: West London
Hours of work: Monday to Friday 7:30 to 4 with flex
Henderson Brown is delighted to be partnering with our client within the E-Commerce sector, an SME sized business who are looking for a Warehouse Manager. You will play a key part in ensuring the smooth and efficient operation of the fulfilment centre and the overall order fulfilment process.
Responsibilities:
1. Oversee the daily operations of the fulfilment centre, ensuring efficient order processing and fulfilment.
2. Manage staffing levels to meet shipping demands, adjusting for peak periods and implementing process improvements for timely dispatch.
3. Lead and support the warehouse team to maintain high performance and productivity.
4. Manage team performance and work ethic during promotional times and seasonal peaks.
5. Enforce health and safety standards, ensuring compliance and conducting regular audits.
6. Coordinate stock movements and maintain accurate inventory levels, performing regular stock checks.
7. Ensure timely supply of packaging materials to avoid fulfilment disruptions.
8. Manage courier contracts and service levels, ensuring reliable delivery while optimising costs.
9. Assist the customer service team with order-related issues and process improvements when necessary.
10. Identify and implement process improvements to enhance efficiency and accuracy.
11. Ensure orders are picked, packed, and dispatched to the highest quality standards.
12. Collaborate with e-commerce and marketing teams to support growth and channel development.
Requirements:
1. Proven track record in a similar Warehouse Manager role leading a team, ideally in a FMCG or e-commerce company.
2. Knowledge of health and safety protocols and best practice.
3. Strong organisational and time management skills.
4. Excellent communication and interpersonal skills.
5. Proficiency in using inventory management and order processing systems.
6. Ability to work collaboratively in a fast-paced, cross-functional team environment.
7. Problem-solving skills and attention to detail.
8. Understanding of e-commerce best practices.
9. Experience with a Warehouse Management System (WMS).
10. Understanding of logistics, shipping and courier services.
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