KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. To maintain statistics and records regarding income, users, equipment, materials
and resale
2. To record facility use by account holders and to prepare invoices for these on a
monthly basis
3. To give information to the public regarding activities and timetables in person and
by telephone
4. To display and monitor current information regarding activities and timetables on
customer notice boards
5. To carry out the banking of facility income and maintain adequate levels of
change for business
6. To operate the computer for the following functions – memberships system, word
processing, spread sheets and general administration
7. To maintain a warm and friendly manner to the public and an appropriate, tidy
standard of dress
8. To ensure familiarity with duties relating to Fire and Pool emergency, evacuation
procedures and implement these as appropriate
9. To undertake training in any aspect of facility procedures when required
10. To administer the lost property procedure
11. To keep reception areas clean and tidy
12. To liaise with the Supervisors on the day-to-day operation of the facility
13. To maintain security of the Reception at all times
14. To update yourself regularly on all written procedures and carry out accordingly
15. To bring to the attention of the manager any improvements that might increase
the effectiveness or efficiency of the Centre
16. To assist the Manager in the promotion, marketing and development of the
facility