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Pay Rate: £16.86 per hour (Temp); Charge Rate: £21.08 per hour (after 13 weeks, Perm)
Working Hours: Monday to Friday, 8:30 AM – 5:00 PM
Role Overview:
1. 60% Logistics: Manage incoming merchandise from suppliers in Indonesia, Taiwan, Vietnam, and other regions. Coordinate shipping via air or sea, making strategic decisions based on seasonal demands (summer/winter) to ensure timely delivery. Liaise with suppliers and log all activities in the CRM system, Netsweep (full training provided).
2. 40% Customer Service: Provide customers with shipping updates, maintain clear communication, and ensure a high level of satisfaction.
Required Skills:
1. Strong mid-to-senior level communication skills
2. Proficiency in Microsoft Office
3. Knowledge of sea and air freight operations
This role requires excellent decision-making and organizational skills to balance logistics and customer service responsibilities effectively.
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