Location: Buckinghamshire (fully remote can be considered)
Times: Monday to Friday (9am - 5pm)
Employment type: 3 months contract (Maternity cover)
Experience: min 1+ years working within new build Plot sales Progression
You will be expected to:
* Ensure client extras are completed on time and with correct payment.
* Process reservations and support on-site staff in exchanges and completions, coordinating all necessary paperwork to achieve deadlines.
* Proactively communicate to Sales Managers details of problem plots or where assistance is required to achieve completions target on a daily/weekly basis.
* Generate general letters/memos, e.g. pre-contract meeting letters, 28 day intention to complete letters, welcome letters.
* Perform general office administration tasks, as and when required, to meet the needs of the department - e.g. faxing, filing, photocopying, fielding telephone calls.
* Ensure all customer information is input accurately and on time.
* Liaise with Brokers, Solicitors and the Sales team to check that mortgage and legal processes are proceeding at the correct pace.
* Processing of credit and debit card transactions or use of card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Role: Sales Progressor
Salary: Negotiable
What you'll need?
To be successful in the role, we are looking for:
* Intermediate level of proficiency with MS Office programmes, in particular Outlook, Word, Excel.
* Legal and/or Estate Agency background/ Full in-depth knowledge of conveyancing process
* Professional and pleasant manner in dealing with internal and external customers.
* Proactive and flexible in terms of workload.
* Able to continually prioritise workload.
* Excellent communication skills (written and verbal)
* Strong relationship-building skills and driven, proactive and confident nature
* Ability to work under pressure and to deadlines
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