Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
About the role
To provide first-class and exceptional visitor and customer experience to all who visit the D&B London Office. This role includes a variety of front-line services, including but not limited to management of the reception desk and the provision of a wide range of clerical, general administrative and specialist duties in support of the Workplace team. In this role, you will be providing D&B visitors and customers with their first and lasting impression and will be responsible for promoting a positive and exemplary customer experience.
Key responsibilities
* Management of front of house and reception services
* Welcome and meet all incoming visitors at the reception area in a professional and friendly manner, ensuring all visitor needs are met
* Oversee and manage meeting room requirements
* Coordinate onsite customer and internal events; liaising on all requirements including arranging meeting room layouts and catering assistance
* Organise the end-to-end process of post, directing all onsite deliveries and post for internal distribution, assisting with parcel collection and sending
* Order all stationery and consumables for the office and ensure areas are stocked and adequately maintained
* Champion site safety and security rules; be the first point of contact for all safety and security inquiries
* Maintain and regularly update welcoming and site information documentation by liaising with local building management, restaurants, shops, and fitness centres
* Invoice payment and setting up new suppliers on the internal procurement system, understanding and adhering to D&B supplier onboarding
* Assist in the coordination of auditor visitors and collation of documentation and other requirements, in preparation for their onsite visit
* Submit and manage all requested facilities invoices for payment and perform other administrative duties as assigned
* Work closely with the Facilities Manager and assist in ad-hoc and planned tasks as requested
Key requirements
* 2+ years experience in a similar environment
* Excellent customer service skills
* Strong interpersonal skills with the ability to interact and communicate effectively
* Ability to work independently performing administrative functions with minimal direction
* Friendly and approachable representative of D&B, ensuring our customers and visitors feel at home
* Excellent administration skills and strong proficiency in Microsoft Office
* Excellent planning and organizational skills, including a high level of written and verbal communication skills
* Commitment to following site rules and regulations
* Role based in Paddington
#J-18808-Ljbffr