A bit about the role Our Warehouse and order Fulfilment teams have experienced considerable growth and change over the past four years since we opened Rudies Kitchen. The addition of our new, state-of-the-art storage and fulfilment centre Ace’s Pantry, this year has further evolved the essential role these teams play in making sure we deliver a world class service to our customers, along with this our central warehouse team keeps our manufacturing operation running effectively 24/7. We are looking for an established leader to head up these 2 essential departments taking full ownership of the Central Warehouse and Fulfilment functions. You will have 5 direct reports being the Fulfilment Manager and 4 Shift based Team Leaders in the Warehouse. What You’ll Be Doing: Leading our Central Warehouse and Fulfilment teams to achieve world-class service.Mentoring and inspiring Team Leaders and Managers, fostering a culture where everyone feels valued.Driving operational excellence, ensuring every order is on time, accurate, and top quality.Managing resources, budgets, and equipment while keeping everything running smoothly. Prioritising health & safety and building a culture of care and accountability. What We’re Looking For: Experienced Leader: An experienced people manager with a warehousing background, including oversight of multiple shift managers or equivalent roles. Experience in order fulfilment, food industry, or handling perishable/cold storage products would be a bonusInspiring & Motivational: You know how to energise large teams, foster a culture of engagement, and bring out the best in people through coaching, succession planning, and talent development.Hands-On & Strategic: You’re a hands-on leader who knows when to roll up your sleeves and when to delegate, while keeping a long-term focus on continuous improvement.Operational Expertise: Proficient in inventory management, with advanced data and analytics skills, strong attention to stock accuracy, and a knack for managing budgets and contracts (including MHE fleets).Health & Safety Advocate: Passionate about creating a safe working environment and embedding a culture of safety in everything you do.Adaptable Problem-Solver: Approachable, resilient, and driven by challenges, with exceptional interpersonal skills and a laser focus on prioritisation, execution, and stakeholder management. A bit about Butternut At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, we need a team of forward-thinking, driven people who love dogs as much as we do. And we need quite a big kitchen too. Which is precisely why we have built one. Located in Doncaster, Rudie's Kitchen and Ace's Pantry are where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way we see it, we wouldn't serve food to dogs that we wouldn't be happy to eat ourselves. At Butternut, we believe dogs deserve better, and if that's something you think too, we want to hear from you. Rudies Kitchen is 150,000 sq ft and Ace’s Pantry is 120,000 sq ft outputting over 50,000 boxes per week to our customers, ensuring our boxes of FRESH meals get safely to dogs (and their humans) across the UK, Ireland, and an ever expanding list in mainland Europe. Butternut has come a long way since Kev & Dave (co-founders) hand-delivered the first Butternut Box, and we are now looking for brilliant people to join the team for this next part of the story. Are you up for the challenge? What's In It For You? Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday) Plus an extra day for each year of service (up to 5 days). 39 hours of pre-booked paws days to support good wellbeing and self care. (equivalent to 5 days) Unlock a £500 annual budget for personal learning and development. Enhanced parental leave Get discounted Private Medical Insurance with Vitality Healthcare. Discounted Gym membership with “ MyGymDiscounts” helping you stay fit and healthy Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza Treat your furry friend with an employee discount on Butternut Box. Say goodbye to parking woes with free parking and electric car charging. Team socials & events Prepare for adorable office dog overload—meet Cleo, Ralph, Cali, Ronnie, Harvey, Otto, and many more Holidays and Paws days are pro-rata for those working part time or job share A few things to note For the full Job Description please click here We aim to respond to all applicants personally. Our recruitment team is small so do bear with us. Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. There is no specific date this role will close but we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.. ✨