Location: Thorpe Park, Hours: Part time flexible Contract Type: Seasonal, until November 2025 Responsibilities: Checking Guests in and out of the hotel Providing guests with information they need throughout their stay Liaising with House keeping regarding room allocations, status and special requirements Effectively dealing with guests feedback or minor issues Showing integrity and responsibility when handling guest property and follow procedure regarding guest safety deposit boxes. No previous experience required, j ust enthusiasm and eagerness to learn Show us you’re guest obsessed by being positive and helpful. Go together to show our guests that’s you care Due to the nature of this role we will only accept applications from those candidates over the age of 18. Working hours will include weekends and holidays as required. Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world 25% discount in our retail shops and restaurants 40% discount online off LEGO, and much more Free bus from Staines station for all employees Fortnightly pay Free staff parking Ongoing training & development to have a longer-term career in Merlin Access to Perks at Work which 30,000 national & local employee discounts If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitmentthorpe-park.co.uk and one of the team will get back to you as soon as possible. Compensation between GBP £11.61/Hr.-GBP £11.61/Hr.