ABOUT US:
We are absolutely committed to ensuring that our patients have the best possible experience within our hospitals. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do.
ABOUT THE ROLE
Enables effective patient care and undertakes important clerical, administrative and housekeeping tasks to support the delivery of diagnostic imaging services. This will also provide educational support to their junior team members, alongside patient care support before, during and after diagnostic imaging examinations.
MAIN TASKS AND RESPONSIBILITIES INCLUDE:
• Maintain a clean and safe environment in an Imaging department
• Decontaminating and cleaning dedicated imaging equipment, accessories and environment
• Ensuring their own safety in restricted and controlled areas (radiation safety, magnetic field safety)
• Managing blood and body fluid spills and maintaining sharps bins/disposal according to protocol
• Checking, cleaning and moving electrical equipment, such as accessory equipment switches, ensuring battery operated equipment is working, and PAT test dates are maintained
• Supporting patients and staff with referral, appointing and reporting systems for various patient pathways, for example emergency department patients, screening clients, GP referrals and in- patients
• Completing examination data on radiology management systems as per protocol, and checking images on PACS
• Accessing trust pathology systems, such as CERNER, to check patient results pre-procedure
• Managing patient documentation, such as correspondence, patient notes, pre-examination paperwork, patient images as per local and national policy and procedures (GDPR)
• Liaising with patient transport services and supporting patient transfers
• Meeting and greeting patients and relatives and taking messages, answering or referring queries
• Initial confirmation of patient identity and maintaining confidentiality at all times and Identifying requirements for translator
• Assisting patients with dressing and undressing appropriate for each examination
• Responding to a poorly patient and providing assistance for those in distress or needing support, for example basic life support, supporting toileting, providing vomit bowls, maintaining patient privacy and dignity
• Preparing and using appropriate patient-handling equipment, such as the hoists and preparing appropriate PPE
• Recognising patients with additional needs and communicating appropriately with the relevant operators
• Preparing equipment for identified examinations (cleaning, moving and checking items, for example patient observation equipment, vacuum suction devices, oxygen cylinders/supplies)
• Observing patients after contrast agent injections, interventional procedures and providing appropriate care before discharging the patient home
Essential Skills and Experience
• Must have good communication skills
• Previous experience of working in a health or care setting
**Work locations to be confirmed (Wembley, Hammersmith, Charing Cross, Paddington)**