Shop Assistant Manager – Slyne Road or Caton Road
This role matters: Do you have an interest and knowledge of pre-loved goods and enjoy working with people? Have you worked in retail previously and are you passionate about excellent customer service? Are you physically fit and able to lift, push or pull a range of donations? If so, then we’d really like to hear from you.
We are looking for two new permanent Assistant Shop Managers to join our Hub teams, in our Slyne Road and Caton Road. You will provide cover in the absence of the Shop Manager, ensuring the smooth running of the shop and a high level of customer satisfaction. The role will also include occasionally providing support across our network of shops.
What makes Charity Shops unique?
Donated goods and the items bought from St John’s Shops bring much-needed income to directly fund the many Hospice services we provide. Our Shops also play an important role in supporting sustainable and environmentally friendly shopping, where shoppers choose pre-loved goods over fast fashion. Our shops are mainly staffed by kind volunteers whose time directly supports patient and family care in our local community.
What is a ‘Hub’?
We have 3 Hubs in our retail operation, and our Slyne Furniture Shop, Caton Road Shop and Kingsway Superstore receive, sort and distribute donated stock across our network of 10 shops. The hubs also manage refuse and recycling for the retail operation.
What would my role include?
You would support our Shop Manager (Hub) to maximise sales, reach shop targets and minimise costs, whilst delivering excellent customer service to our donors and customers. You will play a key role in inspiring customers to shop sustainably through excellent displays in a modern shopping environment.
Why work for St John’s Hospice Shops?
This is a role where every day you can use your retail skills, passion for customer service and standards to make a difference to the lives of local people in our care.
Plus we have a generous employment benefits package, including:
* 27 days annual leave plus usual bank holidays (7 weeks per year) pro rata
* 8% employer funded pension
* Employee Assistance Programme, including cash back on dental, optical & therapy treatments
5 out of 7 days, including weekends and some Bank Holidays.
Role Type: Permanent
Pay: £21,548.80 per annum (based on 35 hours per week)
Closing Date: Sunday 15th September 2024
Interview date: Friday 20th September 2024
We look forward to hearing from you soon.
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