About the Team This is an exciting time to join Warwickshire County Council as a Pensions Assistant for the Warwickshire LGPS Pension Fund. Our already high-performing Pensions Administration Service is poised and ready to take on new challenges, including upcoming government projects and regulatory changes, and to take advantage of new technology and digital solutions to ensure excellent service to scheme members and employers alike. About the Role Warwickshire are looking for 3 new pension assistants to work within the pension service. Warwickshire Pension Fund provide the administration for the Warwickshire Local Government Pension Scheme, to approx. 200 employers. It is a varied and interesting role covering calculating pension benefits, dealing with queries from current and former members of the scheme alongside working with our employers. You get some fantastic customer interaction, working with other council departments (such as payroll) and a chance to develop understanding of the Local Government Pension Scheme. Previous experience of working in a pension environment is desirable but not essential as full training for the role will be provided. Key Requirements 5 GCSEs (A - C) or equivalent including Maths and English Orderly and meticulous approach to work with a strong commitment to accuracy Ability to work effectively under pressure, manage conflicting priorities and meet deadlines Ability to communicate effectively both in writing and verbally Ability to deal sympathetically with members, pensioners and beneficiaries Commitment to service improvement, with a positive attitude to change and to act as a role model for other team members Working for Warwickshire – This is the difference you make Warwickshire County Council is a place where everyone feels?valued, included, safe, supported,?and?welcome. Our people are at the heart of this vision, could you be one of them? At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information To discuss the role please contact Lisa Eglesfield at lisaeglesfieldwarwickshire.gov.uk Closing date: 21 st October 2024 Interview date: 30 th October 2024 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayrollwarwickshire.gov.uk and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See? more