Job Description
Location:Head Office - Sully
Salary:Up to £26,781 per annum (depending on experience)
Contract type:Fixed term
Contract length:12 months
Contract hours:Full time
Weekly hours:Monday to Friday
We are seeking a highly motivated and customer focusedFundraising Coordinator (Supporter Care Coordinnator) to join our team on an initial 12 month Fixed Term contract.
About the role
The postholder is the first point of contact for our individual supporters, as well as community groups and businesses, and are tasked with ensuring our supporters receive a consistent, positive and memorable experience with Ty Hafan.
The team strive to inspire loyalty to our charity by supporting with the delivery of our stewardship programme, motivational account management and providing an excellent customer service experience across a wide range of supporters.
The post holder will be required to work 3 days in the office and 2 days from home.
About you
You must have good customer service skills to be able to respond to array of supporter and public enquiries. You will have a genuine passion for Ty Hafans work, speak enthusiastically about what we do and talk with confidence about why supporting our beneficiaries is so important.
Thebenefits of working for Ty Hafan include:
1. Holiday entitlement of 30 days (rising...