Job Description – IT Technician Apprentice The Opportunity Our client is recruiting for an Apprentice IT Technician Apprentice to join their team in High Wycombe HP13. The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way The Company We offer a full range of Supermicro systems including rackmount and tower servers, storage and blade systems, professional workstations and more. Our mission is the rapid supply of systems or solutions for your business. Our website enables you to easily find, configure and buy a server or systems: simplifying your order process. The Position Job Title: IT Technician Apprentice Apprenticeship Course: Level 3 Information Communication Technician Apprenticeship Duration: 13 months EPA Location: High Wycombe HP13 Working Hours: Day shifts to be confirmed – total hours per week 35.0 Salary: £12,000 - £15,000 Role and Responsibilities What you will do in your working day Installation and setup of operating system if required Update newly integrated hardware to the latest firmware revisions Configuration of system settings as per client’s instructions Providing telephone and email support for our customers On-site support including installation and troubleshooting of systems Logistics arrange shipment labels and packaging Desired Qualities, Skills and Knowledge: Communication skills, Attention to detail, Organisation skills, Interest in the I.T sector, good attention to detail, work effectively in a team, Office Excel skills, Fast learning ability, Time management, Punctual, Good time keeping Qualifications GCSE or equivalent English (Grade A-C/9-4 or equivalent) Essential GCSE or equivalent maths (Grade A-C/9-4 or equivalent) Essential Things to consider Some knowledge of Software would be beneficial but not crucial. Eligibility Criteria Individuals must have a valid and eligible residency status to apply for this role. About ITP We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future. If this sounds like the role for you, get in touch Once we receive your application, one of our team will be in touch to help you with the next stage. The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.