About the Role
1. We are looking for a professional candidate with experience to manage the scheduling of operative and sub-contract resource on MCM with the Planning Team, so the right operative arrives at the right place at the right time with the right material & equipment to effect a right first time fix on each job, ensure that performance targets are achieved.
2. Maximise the efficiency of the service through the effective management and utilisation of resources, in conjunction with the workstream manager to identify operational problems which may impact on the performance of contracts and develop innovative solutions to resolve such issues.
3. Monitor the flow of the work into the team to establish records of workflow so that increases in workload can be identified and adequately resourced, including allowances for holidays and sickness absence.
4. Manage the allocation of works to subcontractors & ordering of materials, ensuring processes are carried out in accordance with procurement procedures and within timescales to maintain individual contract programmes.
5. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID and maintaining a high standard of health & safety requirements.
Role Criteria
6. Worked in a Line manager role.
7. Lead a Team of people.
8. Good Written and verbal communication
9. Knowledge in Social housing
10. Knowledge of repairs and maintenance
11. IT Literate
Benefits we can offer
12. 25 days annual leave plus bank holidays
13. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
14. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
15. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
16. Family friendly policies
17. Company Van, Fuel Card and Uniform