Liverpool | Hybrid (3 days in-office) Up to £60,000 per annum | Fixed-Term Contract (Potential for Permanent Start Date: April About the Role We are seeking a Technology Implementation Manager to oversee the successful rollout of a new Reservations and CRM system for a Premium Specialist travel company. This is a hands-on role, acting as the vital link between IT and the business, ensuring seamless adoption and driving engagement across the organisation. You will manage third-party vendors, liaise with stakeholders, and be the Reservations and CRM system evangelist, securing buy-in from teams and ensuring a smooth implementation. Key Responsibilities Oversee Reservation system and CRM implementation, ensuring alignment with business objectives. Act as the primary liaison between Management Board, business teams, and third-party vendors. Drive stakeholder engagement, winning hearts and minds across the organisation. Provide hands-on support, guiding users and ensuring smooth system adoption. Identify and resolve implementation challenges to keep the project on track. Deliver training and best practices to maximise CRM usage and benefits. Monitor and report on project progress, ensuring successful delivery. Ideal Candidate Proven experience in technology implementation and Reservation systems/CRM rollouts. Strong background in stakeholder engagement, influencing at all levels. Experience managing third-party vendors and IT teams. A natural communicator with the ability to bridge the gap between IT and business. Experience in the travel industry is highly desirable. Available to start in April. Whats on Offer? Competitive salary of up to £60,000 per annum. Hybrid working 3 days in the Liverpool office per week. Opportunity for a permanent role, subject to business requirements. Work with a renowned luxury travel company, driving a key transformation project. This is an exciting opportunity for a proactive and hands-on Reservation and CRM champion to make a lasting impact in a dynamic business. Apply now to be considered for this fantastic opportunity ADZN1_UKTJ