Service Delivery and Improvement Ensure the efficient organisation of clinical and non-clinical services within Children's Services, making best use of capacity to deliver activity within the terms of the Trust Service Level Agreements (SLAs) and with cost effective utilisation of staff and non-pay resources (National Service Frameworks, NICE guidance, Improving Outcomes Guidance etc). Communicate information in relation to service delivery to a range of people at all levels within and external to the Trust; providing explanation as appropriate for any breakdown in service delivery. Continually analyse service performance data against regional and national data, taking into account potentially conflicting information and develop service improvement plans. Implement patient pathways with clinical staff and colleagues, which deliver best practice and make progress towards achievement of wait time standards and milestones required. Leading the delivery of complex and sometimes competing demand and capacity targets for the Clinical Specialty. To undertake annual business planning and develop plans for the Clinical Specialty. Operate as the champion for service modernisation and change sharing best practice, successes and learning across the Group. Required to keep up to date with research developments in relation to designated service group to ensure the delivery of excellent clinical services. Financial and Performance Management Operate as accountable budget holder for the relevant clinical specialty budget within a large clinical service and be accountable for all pay and non-pay expenditure. Ensure that budgets are managed in accordance with the Trusts Standing Financial Instructions, working collaboratively with the Finance lead, taking action where necessary to prevent or address variance in performance, and to incorporate recommendations of internal and external audit. Ensure the clinical specialty meets the required performance standards. Share and communicate performance indicators and level of performance throughout the relevant clinical specialties, taking action where required to address variance form the standard/milestone. Ensure that unplanned variation in service delivery (activity, income, expenditure, capacity, performance) is identified and appropriate, timely action taken Communicate the terms of the SLA throughout the relevant clinical specialty as required for proactive and sound financial management Work collaboratively with the General Manager to lead the relevant clinical specialty in the development of cost improvement plans their implementation as part of financial recovery processes Create formal reports on service delivery performance and improvement to be shared Trust wide and with external partners Develop capital and/or revenue business cases in conjunction with the General Manager for the Programme Investment Group The Childrens Services Manager will lead on development, implementation, establishment and review of performance management systems within the scope of the relevant clinical specialty - it is critical that this is done collaboratively with other clinical specialities within the Group Risk Management and Governance Lead a culture within Clinical Specialty that ensures that all medical, clinical and operational employees comply with the Trust Infection Control policies and clinical guidelines Support the Head of Nursing and General Manager, Matron and Clinical Lead in the delivery of governance plan for Clinical Specialty Work collaboratively with colleagues to ensure that effective governance arrangements and performance management systems are in place Work collaboratively with colleagues to ensure that risks are identified and included as appropriate on the organisational risk register and are progressed appropriately to reduce the risk profile Work collaboratively with colleagues to address complaints and incidents appropriately lead the learning from such events to ensure that learning is achieved across Clinical Specialty Workforce management To line manage staff in accordance with the Trusts policies and objective. To ensure appropriate methods are used to determine the staffing requirements at all times and to ensure managers are equipped with the knowledge, insight and support to manage their staffing resource in the most effective manners Ensure that the most effective communications methods are used throughout the group to inform staff members of developments, objectives and news in order to develop an inclusive culture, To ensure that training and development needs are identified through regular training needs analysis and that those needs are carefully budgeted and executed in line with the available resource Ensure compliance with mandatory training requirements for all staff, regularity of appraisals for all staff and appropriate performance management and arrangements To lead investigations and reviews of incidents and potential performance issues in line with Trust policy, and in a thorough and transparent manner, within appropriate timescales, seeking support and guidance as necessary Line management of administrative staff within the relevant clinical specialty, either directly or through delegated responsibility