Purpose of Position
· To lead the efficient and effective day to day operation of St Jude’s Care promoting quality care to meet the client’s needs and outcomes.
· To oversee the effective supervision and line management responsibility of Domiciliary and Live in Carers.
· To ensure that the care and support provided by Domiciliary and Live in Carers is of a continually high standard and supports the client in a person-centred approach and aligns with the legislative framework and the company ethos.
· To ensure that the company maintains a safe environment and to make sure that clients are protected from abuse, or the risk of abuse, ensuring that their dignity and human rights are respected and upheld.
· To be an exemplary member of the management team and reporting any crucial issues to the Company Directors in a timely and effective manner.
· To ensure all aspects of the company business is in line with the Care Quality Commission requirements, the law and company policy and procedure.
Principal Responsibilities
· Overall responsibility for and management of the team to ensure continuity of good quality care.
· Overall responsibility for and management of the team to ensure service quality checks are carried out.
· Management responsibility for the Care Manager.
· Safeguarding lead.
· Become the business’ knowledge champion and cascade key changes and development to colleagues (including attending seminars/webinars, online training, peer communication).
· Be an active member of groups and bodies, both local and national.
· Audit implementation and maintenance of complaints and compliments procedure.
· Audit and review Care Managers’ data for clients and carers.
o Client home records.
o Office database.
o Client and carer electronic records.
· Regular supervision with Care Manager.
· Overall responsibility for Care Team induction, training and regular audit/review.
· Monitor and review successful undertaking of regular reviews of client services including care plan reviews and amendments.
· Monitor and review recruitment and selection.
· Investigate and implement funded training options to entice and retain/develop staff.
· Lead disciplinary meetings when the need arises.
· Ensure we are abreast of regulatory changes, maintaining our position at the forefront of the industry.
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Hospitals and Health Care
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