Resident Communications Executive - Two Full-time, Permanent Positions
Farringdon, London: £40,184-42,298
Beeston, Nottingham: £36,165-£38,068
About us: Metropolitan Thames Valley Housing (MTVH) is an affordable landlord with approximately 100,000 residents living in 57,000 homes, and a 5000 new-home development pipeline. We are a housing association built on a simple mission – to give our residents a safe, secure and affordable home, and the chance to live well.
The role: We are investing in our corporate affairs function by seeking to recruit three exceptional individuals based in either Farringdon, London or Beeston, Nottingham to help deliver a first-class communications service to our residents and our stakeholders in order to build trust and confidence in the organisation. There are two Resident Communications Executive positions, and one Public Affairs Executive.
The Residents Communications Executives and Public Affairs Executive will play a key role in ensuring we deliver effective and considered communications with 57,000 households and to our stakeholders.
These roles provide an opportunity to engage audiences and build an understanding of our organisation on a range of issues from housing affordability to tenant satisfaction to sustainability.
Corporate Affairs is a diverse team sitting at the heart of the organisation. We support the delivery of the organisation’s strategy by:
* Supporting the operational effectiveness of our services through clear, informed and respectful communications with our residents.
* ‘Bringing the outside in’ by helping MTVH understand how it is viewed by our audiences.
* Using data including polling, social listening and external benchmarking.
* Influencing behaviour, decision-making and public policy on behalf of our residents and the organisation.
What you’ll need to succeed: We are looking for three exceptional candidates (two Resident Communications Executive positions and one Public Affairs Executive) who are committed to putting our residents first.
* You will be motivated by constructing impactful messages that connect with your audience. You will communicate sensitively and concisely and be data confident.
* You will understand that communications is mostly about listening and you will work to understand the needs and expectations of our residents and stakeholders.
* Comfortable interacting with a range of colleagues and across a variety of topics, you will have experience of planning and prioritising to effectively meet deadlines and remain calm to deliver results at pace.
* You will be committed to contributing to a diverse and inclusive working environment where under-represented groups are supported, and individual difference is respected.
Interview dates: Week commencing 27 January 2025
Please note: we do not currently offer visa sponsorship.
What’s in it for you?
* 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
* 2 volunteering days per year for things like helping out in local communities
* An additional ‘Beliefs day’ once a year to have an extra day off
* Supported family friendly approach with extended parental leave
* Enhanced pension with matched contributions of up to 9%
* Option to buy or sell up to 5 days annual leave per year
* Life assurance cover 3 x your salary
* Cycle2work scheme
* Hybrid Working - Dependent on job role and department
* Health cash plan scheme for your everyday healthcare needs which you can add your family members to
* Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
* Access to extensive learning and training opportunities with Wisebox platform
* Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
* Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
* Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
Our promise: Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
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