Customer Service Advisor12 months Fixed-Term Contract / £22,500 per annum / West Malling, HybridMy client, a UK wide leader in their market, are looking to recruit a Customer Service Advisor to join their rapidly growing customer services team on a 12 months fixed-term contract.The successful candidate will either be looking to get a year’s office experience under their belt, or simply have previous office experience looking for a contract position.Key Responsibilities
* Provide helpdesk support to customers by email and telephone
* Ensuring customer queries are actioned in appropriate time keeping up with the teams SLA’s
* To work towards providing the highest level of customer satisfaction
* Inputting data onto the internal database
* General administration duties
Essential Skillset
* Some exposure to an office-based role is desirable
* Previous experience in a customer service or admin role is highly desirable
* Excellent communication skills, written and verbal
* Ability to work to tight deadlines
* ‘can-do’ attitude
Benefits
* £22,500
* West Malling, Kent – 2 days in the office, 3 days at home
* 25 days holiday + bank holidays
* Excellent progression routes – 18 people in the past 1.5 years have been promoted in this team
* Private health insurance
Customer Serv...