Job Title: Freight Forwarder
Location: Derby
Job Summary: The Freight Forwarder will be responsible for coordinating the shipment of goods from origin to destination, ensuring that all aspects of the transportation process are handled efficiently and in compliance with regulations. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:
Shipment Coordination:
* Plan and coordinate the logistics of international and domestic shipments.
* Arrange freight transportation and negotiate rates with carriers.
* Prepare and process shipping documentation, including bills of lading, invoices, and customs declarations.
Customer Service:
* Serve as the main point of contact for clients, providing updates on shipment status and addressing any concerns or issues.
* Develop and maintain strong relationships with clients, suppliers, and carriers.
Customs Compliance:
* Ensure all shipments comply with international trade regulations and customs requirements.
* Work with customs brokers to facilitate smooth customs clearance.
Tracking and Reporting:
* Monitor and track shipments to ensure timely delivery.
* Provide regular reports on shipment status and performance metrics.
Problem Solving:
* Address and resolve any issues that arise during the transportation process, such as delays, damages, or lost shipments.
* Implement corrective actions to prevent recurrence of issues.
Cost Management:
* Optimize shipping routes and methods to minimize costs.
* Monitor and control transportation expenses to meet budget targets.