We’re recruiting an Assistant Shop Manager for our wonderful shop in Stourbridge!
We’re looking for a passionate and motivated Assistant Shop Manager for our well-established Stourbridge shop, following the retirement of our valued colleague. Located in the heart of the community, our shop thrives thanks to the incredible generosity of our loyal customers and the wonderful donations we receive.
Our Stourbridge shop offers a wonderful variety of items, from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our shop also sells a range of pre-loved furniture, making it a true treasure trove for shoppers.
Your new role will be essential in supporting our cause, making a positive impact on the lives of animals in need. Join us and be part of something truly special!
More about the role
As our Assistant Shop Manager in Stourbridge, you’ll play a crucial role in our shop’s daily operations. You’ll work closely with the Shop Manager to manage donations, organise displays and merchandising (including our new product range), coordinate stock deliveries and collections, keep accurate records, and handle cash with care.
But that’s not all—you’ll also inspire and lead a fantastic team of volunteers. Your role will involve recruiting, training, and motivating them to ensure they’re fully equipped to support our cause.
Together with the Shop Manager, you’ll help shape the shop’s local impact, creating a welcoming and engaging space for both customers and volunteers.
Our shops open Monday to Saturday, 09:00 to 17:00. Your shift pattern may vary week by week to accommodate business needs and the availability of staff and volunteers, including weekend work and occasional lone shifts. Flexibility is key, as there may be times when you’ll need to cover for the Shop Manager, necessitating additional hours.
About You
You’ll bring with you:
* Previous experience in a retail environment
* Cash handling and reconciliation expertise
* A knack for leading and motivating a team
* Excellent customer service skills and a positive, friendly attitude
* Strong computer and administrative skills
It would be wonderful if you also had:
* Some background in fundraising
Additional Information
How to apply:
For further information and to apply online, please visit our website.
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