We are looking for a Receptionist to join our team in a busy GP surgery.
The job role is an exciting opportunity to work within a friendly team.
Applicants must be highly motivated, flexible and enjoy a multidisciplinary working environment.
The role is for 20 hours per week working over 3 days (between the hours of 07:45-18:30).
Main Duties of the Job
* Greet patients and visitors to the practice.
* Answer telephones.
* Book, amend, and cancel patient appointments in line with practice appointment procedures ensuring optimum efficiency of the appointment system.
* Perform administrative tasks and process prescriptions in line with practice policies.
About Us
The Scott Practice is a large GP training surgery with an Outstanding CQC rating. We are a friendly bunch and support all staff to undertake training. The post holder would be automatically joined into the NHS pension scheme and receive an annual leave allowance of 25 days plus bank holidays.
Please apply through NHS jobs.
Job Responsibilities
* Make appointments and book patients in when they arrive for an appointment, providing a helpful and friendly service to patients.
* Answer telephones promptly ensuring that all incoming lines are covered at all times.
* Ensure daily tasks are completed and managed daily.
* Respond to and deal with incoming emails to the practice.
* Comply with the practice procedure for the registration of new patients, temporary patients, private patients, and those seen as emergency or immediately necessary.
* Comply with all relevant practice procedures, regulations, and protocols, maintaining confidentiality at all times with particular reference to patient records.
* Liaise with the Reception Manager when required and follow instructions from them when necessary.
* Work efficiently with other teams within the practice.
* Undertake any other duties as deemed appropriate by the Practice.
Person Specification
Experience
* Good organisational skills.
* Well-developed interpersonal skills.
* Ability to work on own initiative.
* Good verbal and written communication skills.
* Resilient and calm under pressure.
* Able to work within a team.
* Demonstrates ability to work across multi-professional teams.
* Experience of working in a GP Practice/NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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