Join our Customer Service Team!
£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.
The role is full-time (37 hours per week) and office-based, requiring you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SL.
We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.
In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also work with other team members to ensure that we meet our customer service goals.
There are part-time shift options available (27.5 hours per week). Shift pattern covers the following working hours: 5 days out of 7, between 8am-8pm Monday-Friday and between 8am-6pm Saturday-Sunday. Weekend working is required, and the shift pattern will be discussed during your video interview.
What we offer:
As a valued employee of Manpower, you'll have access to a range of amazing benefits:
1. 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement.
2. Staff discounts (range of lifestyle goods and services)
3. Pension contribution
4. Personal Accident Insurance
5. Eye care vouchers
6. Referral Schemes
7. Save-As-You-Earn Scheme
8. MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)
What we are looking for:
Ideally, you will have worked in a customer service role before, but if this is your first role or a career change, don't worry as we provide all the training and support you'll need.
At a minimum, you should have:
1. A positive attitude and a can-do spirit
2. Flexibility and the ability to adapt to new situations
3. Excellent communication skills, both written and verbal
4. The ability to work independently and as part of a team
5. A passion for providing excellent customer service
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!
Apply now. #J-18808-Ljbffr