The Estates Service Desk team are around 15 people and we work closely with other teams in Estates and Campus Services. We deliver an excellent customer service to our students, visitors and staff alike. We are based on central campus and cover a variety of reception desks. The role is Monday to Friday between the hours of 8am – 6pm. About you We are looking for an excellent customer focused individual to join our busy team. You will have good IT and administration skills and be able to communicate effectively over the phone, via email and face to face. Ideally you will have experience in a Team Leader role. Additional information Informal enquires should be directed to Lisa Booker on [email protected] The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world. As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive. We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.