Who You Are You are a highly motivated and experienced professional with a background in housing or related fields. You have a degree in a relevant field or equivalent experience, complemented by a management qualification. You possess significant experience in a demand-led, front-facing team, adept at managing complex case work and leading projects involving multiple partners. Your strong knowledge in relevant policy areas, such as housing strategy and legislation, demonstrates your capability to navigate and implement strategic improvements. You excel at people management, creating high-performing teams, and exhibit excellent communication, negotiation, and ICT skills. A "can-do" attitude and commitment to personal development are among your key traits. What the Job Involves As a Senior Housing Register and Allocations Officer, you'll support the management of the Council’s allocation and re-housing services, maintaining the Housing Register and resolving homeless cases. Your role encompasses ensuring service responsiveness to client needs, leading project teams, and supporting service improvements. You'll be responsible for operational delivery of key services, policy implementation, and maintaining high service standards. Key functions include managing housing allocations, ensuring compliance with policies, minimizing void times, and providing expert advice. You'll liaise with stakeholders, manage budgets, oversee complex cases, and drive continuous improvement initiatives to enhance service delivery.