Job summary Looking for work in a team where you can make a difference? We are hiring to our medical reception team. This is a complex role, excellent communication and team working abiilties are essential. If you have other relevant admin experience within a GP practice that would be a bonus Baking skills would not go amiss either. Support for an approved apprenticeship programme or other related qualifications is available for all our team members. You must be able to work the shift hours advertised. Main duties of the job To undertake reception duties, signposting patients to the appropriate healthcare professional within the practice or related service such as Pharmacy First, First Contact Practitioner, Minor Injuries Unit. Booking patient appointments, managing tasks and other work streams. Inviting patients for health screening, vaccination services and for health monitoring. Providing front desk reception services for patients and visitors attending the surgery. Managing patient correspondence. About us We are an inner city practice caring for 20,000 patients in the heart of Worcester City Centre. Our practice population is diverse and thereception team work with the ethos of going the extra mile for all our patients where possible. We provide both same day appointments and pre-bookable appointments with all our clinical team offering a full range of clinical and well-being services. Services include all aspects of long-term condition care, womens health, vaccinations, minor surgery, joint injections and micro suction. Due to our position in the city centre we have developed a role to support hard to reach patients and ensure that these patients can also access our services. We are committed to being a compassionate practice for our team with a supportive, learning environment. Date posted 15 April 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Part-time Reference number A0771-25-0002 Job locations Spring Gardens Worcester WR1 2BS Job description Job responsibilities Must be able to work the following shifts: Wednesday 8:30-5:30 Thursday 8:30-5:30 Friday 8:30-6:30 Occasional overtime and weekend working required. Job description Job responsibilities Must be able to work the following shifts: Wednesday 8:30-5:30 Thursday 8:30-5:30 Friday 8:30-6:30 Occasional overtime and weekend working required. Person Specification Experience Essential Experience of dealing with the general public. Customer facing skills. Good telephone skills. Person Specification Experience Essential Experience of dealing with the general public. Customer facing skills. Good telephone skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Spring Gardens Group Medical Practice Address Spring Gardens Worcester WR1 2BS Employer's website https://www.springgardensmedicalpractice.co.uk (Opens in a new tab)