Job Title: Operations Manager (Housing Solutions)
Location: Croydon Hybrid working available (3 days onsite/office, 2 days remote)
Hourly rate £26.65 PAYE / £34.69 UMB Per Hour
Contract Length: 6-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Role purpose & duties:
Responsible for the strategic delivery of high-quality customer-focused tenancy & caretaking services for approx. 5000 Council tenants and leaseholders in an area of the borough.
Oversee the management of all neighbourhood services and minor estate improvements' budgets.
To contribute to the annual budget challenge by identifying and reviewing options for any areas of savings and/or potential growth.
Maintaining an up-to-date knowledge of Housing legislation, Government initiatives and Best Practice around estate management and ensuring these are implemented promptly and effectively within the team.
Optimising the usage of Council housing stock in the area through effective and efficient management of resources.
Ensure continuous improvement of the estate services through creative approaches concerning the analysis of the service needs and service delivery plans/actions.
Implement a rigorous inspections and monitoring regime for the services provided by the contractors concerning external cleaning and ground maintenance.
Ensure that staff fully comply with the fire safety protocols and procedures for Level1 and ...