This position calls for a diligent Neighbourhood Services Manager who can lead a team effectively within the not-for-profit and charities sector. The ideal candidate will have a strong background in Secretarial & Business Support, helping to ensure the smooth operation of our organisation.
Client Details
This organisation is a notable entity in the not-for-profit and charities sector, based in Pontypridd. With a team exceeding 1000 dedicated individuals, it's committed to making a significant and positive impact within the community.
Description
* Be responsible for the delivery of outstanding housing management services including the management of tenancies, allocations and community safety
* Proactively monitor and report on performance
* Guide, manage and inspire the team
* Lead the delivery of a proactive and customer-focused service
* Lead safeguarding across the business
* Develop and implement strategies to optimise neighbourhood services
* Maintain positive relationships with the community and stakeholders
* Oversee the management of resources and budget
* Ensure the team meets key performance indicators
* Act as a point of contact for any issues or concerns
* Foster a supportive and inclusive team environment
* Stay informed on industry developments and implement best practice
Profile
A successful Neighbourhood Services Manager should have:
* Excellent level of housing law and practice knowledge including anti-social behaviour and enforcement
* Excellent understanding of the principles of sustainable tenancies including the effects of Adverse childhood experiences
* Team management experience, preferably with large teams of remote workers
* Knowledge of Letting properties
* Excellent communication and interpersonal skills
* The ability to develop and implement effective strategies
* A commitment to fostering positive community relationships
* Strong problem-solving and decision-making abilities
Job Offer
* A competitive salary of up to 50k
* A supportive and inclusive company culture
* The opportunity to make a real difference in the community
* A comprehensive benefits package
We encourage anyone who believes they fit these criteria and is passionate about making a positive impact in the not-for-profit and charities sector to apply for this exciting opportunity.
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