Day's Fleet is part of the Day's Motor Group - a family owned and run business that has been at the forefront of change and innovation receiving many awards from both vehicle manufacturers and other external bodies.
Since our inception in 1988 Day's Fleet has grown to be one of the largest independent vehicle leasing companies in the UK and operates 8,500 vehicles across UK public and private sector organisations. We offer a unique opportunity to work in an exciting and dynamic industry.
More information is available at daysfleet.com
Undoubtedly the commitment and enthusiasm displayed by all our staff has contributed significantly to our success. Our focus for the future is to maintain this culture of continuous development to the benefit of our customers, our company, and our employees. As an Investor in People since 1995, we are passionate about continuing to build an environment where everyone feels valued, appreciated, and able to reach their full potential.
We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day's we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.
Main Purpose of the Job
Reporting to our Flexi Hire Team Leader, the full time, permanent role incorporates the day-to-day administration of our Flexi Hire service to our corporate and public sector clients.
The Flexi Hire Administrator will work within the Flexi Hire team who provide a short-term vehicle hire solution to our clients across the UK. They will be responsible for the administration of vehicle bookings and clients and offer support to the wider team.
They must be highly motivated to achieve sales targets and customer service targets, be organised and have excellent attention to detail and thrive in a team environment.
Location:
Office based at Swansea, SA4 4LL.
Main Duties
* Liaising with clients, colleagues and suppliers on vehicle hire bookings
* Managing bookings via a bespoke online system
* Being a point of contact for suppliers and clients alike
* Participating in client review meeting - generally via Teams
* Communicating with different levels of stakeholders - business owners, fleet managers, drivers and suppliers
* Administration and reporting tasks
Required Aptitude, Skills and Abilities
* Proficient Microsoft 365 skills, particularly Word, Excel, Teams and Outlook
* Excellent verbal communication skills, confident on the telephone
* Comfortable with learning and using multiple software platforms
* Excellent attention to detail
* Motivated in achieving high levels of customer service and sales targets
* Strong communicator with excellent audio and video call manner and written skills
* Flexible, helpful, approachable, adaptable, reliable - this role will liaise with all other teams within Day's Fleet
* Confident in contributing to regular internal and external Teams meetings
* Highly organised with ability to multitask
* A knowledge and interest in vehicles and vehicle hire is desirable but not essential
Employee Benefits:
* Competitive salary
* 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours; increasing after time served
* In-house training
* Contributory pension scheme *
* Life Assurance (death in service) *
* Staff discount scheme (vehicles, parts, servicing, vehicle hire, finance)
* Free on-site parking
* Cycle to work schemes
* Free and confidential access to BEN, employee assistance helpline available 24/7
* Development opportunities within Day's Motor Group
* On site EV chargers
* Friends and Family discounted leasing and other benefits
* Eligibility after qualifying period of continuous service
Day's Fleet takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values. These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.
Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes.